Shipping and delivery information

How is my order shipped?

Deliver To Shop	2 - 4 working days	Free
Standard Delivery	2 - 4 working days	£10
Next Day Delivery	Order by 14:00 Monday to Friday	£15
Saturday Delivery	Order by 14:00 Friday	£10

Orders are shipped via DPD. Please note we do not offer Sunday delivery.

Next Day and Saturday deliveries are unavailable to the Scottish Highlands + Islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly and the Channel Islands.

Standard delivery for all orders over £250 is free of charge.

Please note that Standard Delivery times may take a little longer during sale periods.

Margaret Howell is not liable for shipping delays after items have been dispatched.

INTERNATIONAL ORDERS

Margaret Howell Ltd has now partnered with Global-e to provide a better shipping service to our non UK customers. All orders will now have the correct duties, taxes and shipping costs calculated at the checkout, and can be paid for in local currency using your preferred payment provider. International orders will be contracted to Global-e and will be subject to their Terms & Conditions which can be reviewed here.

How can I track my order?

A confirmation email with the courier tracking number will be sent once an order has been dispatched.

Will I have to pay duty and import charges on my order?

All orders to the EU (excluding Germany) are shipped inclusive of duties and tax. No further costs will be charged on receipt of the order.

All orders to the United States are shipped inclusive of duties and tax. State taxes will be shown at time of purchase at the checkout and no further costs will be charged on receipt of the order.

Orders delivered outside of the EU and United States are shipped exclusive of duties and tax. Local duties and taxes are payable at the checkout and are the responsibility of the recipient.

The EU countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

How will my order be packaged?

All packaging is FSC certified and fully recyclable.

Standard orders are wrapped in tissue and packed in a white box with no external branding.

Gift orders are tissue wrapped in a Margaret Howell gift box tied with ribbon and shipped in an unmarked box.

Are there any places that you do not ship to?

We do not ship to Japan, South Korea or to PO and BFPO addresses. For Japanese customers the Margaret Howell and MHL. collections are available at margarethowell.jp We are currently unable to ship to Ukraine and Russia.